Earth Introduction & General Information
Life khela is an online betting and gaming platform in Bangladesh. By using this website or app, you are deemed to have automatically accepted these Terms & Conditions. It is important to read them in full before registering for the first time.
These terms and conditions may be updated from time to time. Any changes will be communicated via your registered email or through the platform. Continued use of the site after any changes constitutes your acceptance of the updated terms.
Important: life khela is strictly for users aged 18 and above. Minors are not permitted to use this platform. Providing false information during age verification will result in permanent account closure.
Who These Terms Apply To
- Anyone who visits the life khela website or app
- Any individual who opens or intends to open an account on life khela
- Any registered member who participates in betting, gaming, or lottery
- Any individual who participates in life khela promotions or bonuses
1 Account Registration & Management
Registration Requirements
To open an account with life khela, you must provide accurate information. Your name, date of birth, mobile number, and email address must all be correct — no exceptions. life khela reserves the right to close any account created with false or fabricated details at any time, and any funds in that account may not be returned.
Each person may only register one account. Multiple accounts using the same mobile number, email address, or bank details are not permitted. If duplicate accounts are detected, all associated accounts will be closed simultaneously.
Account Security
Keep your password and login details completely confidential. Do not allow anyone else to access your account. You are solely responsible for all activity carried out through your account. If you suspect someone else knows your password or that there has been unauthorized access, contact our support team immediately.
KYC Verification
KYC (Know Your Customer) verification is required for withdrawals above a certain amount. You may need to submit a copy of your National ID or passport. This is done for your security. Withdrawals may be temporarily held until KYC verification is complete.
| Subject | Rules |
|---|---|
| Minimum Age | 18 years |
| Number of Accounts per Person | Maximum 1 |
| Registration Details | Must be completely accurate |
| KYC Timeframe | Within 72 hours of the request |
2 Betting Rules
Bet Acceptance & Cancellation Policy
Once a bet placed on life khela is confirmed, it generally cannot be changed. Please review the odds and details carefully before placing your bet. life khela reserves the right to void any bet accepted at incorrect odds due to a technical error.
Bets may be voided in the following circumstances, in which case the full stake will be refunded:
- If a match is suspended or cancelled indefinitely due to rain or any other reason
- If a clear technical error in odds publication is identified
- If the outcome of an event cannot be verified
- If the match starts more than 12 hours before the scheduled time
Live Betting
Odds in Live Betting change in real time. Odds may shift between the time you submit your bet and when it is confirmed. The odds at the time of confirmation are final. life khela is not liable for bets delayed due to network issues.
Caution: If there is evidence of involvement in match fixing or any fraudulent activity, the account will be closed and the relevant authorities will be notified.
Minimum & Maximum Bet Limits
Each betting market has specific minimum and maximum bet limits, which are displayed on the relevant page. These limits may vary by event and market. Higher bet limits apply for VIP members.
3 Payments, Deposits & Withdrawals
Deposit Methods
Life khela supports Mobile Pay, Nagad, Rocket, and direct bank transfer. The minimum deposit amount is ৳500. Deposits are typically credited within 5–15 minutes. If your deposit is delayed, contact support with proof of the transaction.
Withdrawal Rules
Withdrawals must be made using the same payment method used for the original deposit. The minimum withdrawal amount is ৳1,000. Each withdrawal request is processed within 24 to 72 hours. VIP Elite members receive withdrawals within 15 minutes.
| Payment Methods | Minimum Deposit | Withdrawal Timeframe |
|---|---|---|
| Mobile Pay | ৳500 | 15–30 minutes |
| Nagad | ৳500 | 15–30 minutes |
| Rocket | ৳500 | 30–60 minutes |
| Bank Transfer | ৳2,000 | 1–3 business days |
Reasons for Withdrawal Holds
Withdrawals may be temporarily held and additional verification may be required for any of the following reasons:
- If KYC verification has not been completed
- If bonus wagering requirements have not been met
- If suspicious activity is detected on the account
- Repeated deposits and withdrawals of identical amounts (suspected money laundering)
4 Bonus & Promotion Terms
How Bonuses Work
Life khela offers a variety of bonuses — welcome bonus, reload bonus, cashback, free bet, and more. Each bonus comes with its own terms and conditions, which will be communicated at the time the bonus is awarded. Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
Wagering Requirement
To withdraw bonus funds, you must wager that amount a specified number of times. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to place ৳10,000 in bets. Wagering is typically fulfilled through Sports Betting — casino games may not count, so check the terms of the relevant bonus.
Please Note: Bonuses must be used within a set time limit. If the wagering requirement is not met before the deadline, the bonus balance will be forfeited. The expiry period for each bonus is communicated at the time it is awarded.
Reasons for Bonus Cancellation
- Attempting to claim bonuses using multiple accounts
- If bonus abuse or fraudulent use is detected
- If bonus terms are violated
- If any other rule violation occurs on the account
5 Responsible Gaming Policy
Life khela supports betting as a form of entertainment, but never encourages addiction. We believe the mental and financial well-being of every member is our responsibility.
Voluntary Limit Setting
Any member can set deposit limits, bet limits, or loss limits directly on their account. Limits requested through support take effect immediately and can only be increased after a 72-hour waiting period.
Self-Exclusion
Members may self-exclude from life khela for a set period or permanently. Self-exclusion requests take effect within 24 hours of submission. Requests to reactivate an account during an active exclusion period will not be accepted.
Support Resources
Gaming addiction is a mental health condition. If you or someone you know is affected, please seek advice from a mental health professional. life khela is committed to responsible gaming. For more information, visit our Responsible Play Visit page.
6 Privacy & Data Protection
Life khela is committed to protecting your personal information. We do not sell your data to any third party. For full details on how we collect and use your information, please refer to our Privacy Policy page.
Purpose of Data Use
- For account verification and management
- For payment processing and fraud prevention
- To improve service quality and deliver a personalized experience
- To meet legal and regulatory obligations
7 Account Suspension & Closure Policy
Life khela reserves the right to temporarily or permanently close any account for the following reasons, in some cases without prior notice:
- Operating Multiple Accounts
- Using a false identity or providing inaccurate information
- Bonus abuse or fraudulent use of promotions
- Involvement in match-fixing or organized fraud
- Attempting to hack or gain unauthorized access to the system
- Failure to cooperate with KYC verification
If there is a remaining balance before the account is closed and no violations have occurred, the funds will be returned. However, in cases of fraud, the balance may be forfeited.
8 Complaints & Dispute Resolution
If you have a complaint, please contact our support team first. Most issues are resolved within 24 hours. Claims not raised within 30 days of the incident will no longer be eligible for consideration.
Contact Methods
- Live Chat: 24/7 Support in Bengali
- Email: support@lifekhela.com (response within 48 hours)
In the event of a dispute, life khela's bet records shall be considered final. Server logs and transaction data will serve as the definitive evidence.
Key Benefits at a Glance
What you get when you register with life khela:
You've Read the Terms — Now Join
Register with life khela and enjoy the benefits of Bangladesh's most trusted betting platform.
Contents
This platform is for users aged 18 and above only. Please bet responsibly. Learn More